This Privacy Policy explains how Muela Explorers processes personal data in connection with its website, contact channels, and guided tour inquiries. It applies to the use of aspering.courses and related communications handled for local guided tours and experiences.
We use personal data to respond to contact requests, manage booking-related communications, confirm route details, carry out website security, and support technical delivery of the site. Where relevant, we also use data to maintain records, comply with legal obligations, and handle operational follow-up connected with guided experiences.
We may share personal data with service providers that support website hosting, technical delivery, security, or message handling. Such recipients may process data only for the services they provide to us and under appropriate confidentiality and data protection obligations.
We may disclose personal data to public authorities, courts, or other recipients when required by law, regulation, or a lawful request. We may also disclose data where necessary to protect rights, safety, or the integrity of the website and services.
We may process name, email address, phone number if provided, inquiry message, tour date and group details, and any accessibility or dietary information you choose to include. We also process limited technical data such as server request metadata and browser or device information for security and delivery purposes.
Personal data is obtained from contact form submissions, email or phone communications, and booking-related exchanges. Technical data is collected through the website and server environment when the site is accessed or used.
Essential cookies support basic site operation, including navigation and form handling. Preference cookies remember privacy choices. We do not confirm the use of analytics or marketing cookies on this website.
We use only essential cookies and cookies for privacy preferences. You can block or delete cookies through your browser, but some site functions may not operate as intended if essential cookies are disabled.
Depending on your location and the applicable law, you may have rights relating to access, correction, deletion, restriction, objection, and data portability. You may also have the right to lodge a complaint with the competent supervisory authority.
To exercise a privacy right, submit a clear request through one of the contact channels listed in this policy. We may need to verify identity before responding and may ask for additional details if necessary to process the request safely and accurately.
We keep personal data only for as long as needed for the relevant inquiry, booking, operational, security, or legal purpose. When the retention period ends, data is deleted or anonymized unless a longer period is required by law or necessary to establish, exercise, or defend legal claims.
The current version applies from the date it is published on the website. Material changes may be indicated by an updated notice on the site or by another appropriate communication method where required.
When GDPR applies, we process personal data on a lawful basis appropriate to the purpose, such as performance of a service request, compliance with legal obligations, or legitimate interests in operating and securing the website. We limit processing to what is necessary for the stated purpose.
Where GDPR applies, it governs our processing of personal data of individuals in the European Economic Area and, in relevant cases, other users whose data is processed in the EU context.
Where GDPR applies, individuals may request access, rectification, erasure, restriction, portability, or objection, subject to legal conditions. Where processing is based on consent, consent may be withdrawn without affecting prior lawful processing.
